Precision Answers for the Precision Archer

Welcome to the Bear Archery FAQ. We’ve crafted this resource to provide clear, reliable informationā€”mirroring the quality and dependability of our Legend Series Compound Bows, Mechanical Broadheads, and all our archery equipment. Whether you’re a seasoned hunter, a competitive target archer, or building your traditional setup, find your answers below.

Quick Insight: Based on our product range and content, Bear Archery serves dedicated archers who value precision engineering, reliability in the field, and a global community. Our style is direct, knowledgeable, and passionateā€”built for those who see their equipment as an extension of their skill.

Shipping & Delivery

1. What shipping options do you offer?

We offer two primary shipping methods to match your needs:

  • Standard Shipping – $12.95: Processed within 1-2 business days and delivered via DHL or FedEx. Your order typically arrives within 10-15 days after shipment. Ideal for archers who need gear promptly for an upcoming season or competition.
  • Free Shipping: Available on all orders over $50. Processed within 1-2 business days and delivered via EMS. Delivery typically occurs within 15-25 days after shipment. Perfect for planners and those building their kit over time.

2. How long does order processing take?

Every Bear Archery product undergoes a final quality check before careful, respectful packaging. All orders are processed within 1-2 business days before being handed to our carrier partners.

3. Do you ship worldwide? Are there any restrictions?

We proudly serve a global archery community. However, due to logistical constraints, we are currently unable to ship to certain Asian countries and select remote regions. Our checkout process will automatically validate your shipping address.

4. How can I track my order?

Once your order ships, you will receive an email with your tracking information. You can use this to monitor your equipment’s journey right to your doorstep.

Returns & Exchanges

5. What is your return policy?

Confidence in your equipment is essential. We accept returns within 15 days of delivery. The item must be in its original, unused condition with all packaging. Please contact our support team at [email protected] to initiate a return and receive instructions.

6. What if my product is damaged or defective?

We meticulously quality-check all items before shipping. However, if you receive a damaged or defective product, please contact us immediately at [email protected] within 15 days of delivery. We will arrange a replacement or refund promptly.

We recommend inspecting your package upon delivery before accepting it.

Products & Expertise

7. What types of archery products do you specialize in?

Bear Archery provides a comprehensive ecosystem for the archer. Our core categories include:

  • High-Performance Bows: Including our flagship Legend Series Compound and Mainline Compound bows, built for precision.
  • Arrow Systems: A full range of Arrows & Broadheads, Fixed Broadheads, Mechanical Broadheads, Points & Shafts.
  • Critical Accessories: From Sights, Stabilizers, and Rests to Releases, Quivers, and Bowfishing gear.
  • Specialized Gear: For Traditional archery, Crossbow enthusiasts, and Bundles for value.

Our products are engineered for reliability, whether you’re on a hunt or at the competition range.

8. How do I choose the right broadhead or bow?

Product selection depends on your discipline (hunting, target, bowfishing, traditional), experience level, and local regulations. While we provide detailed product descriptions, our website content is geared towards archers with foundational knowledge. For specific technical advice, we recommend consulting with local pros or reaching out to us with your specific use-case.

Payment & Account

9. What payment methods do you accept?

To serve our international community, we accept: Visa, MasterCard, JCB, and PayPal.

10. Is my payment information secure?

Absolutely. We use industry-standard encryption and secure payment gateways to process all transactions. We do not store your full payment details on our servers.

11. Do I need to create an account to order?

While you can check out as a guest, creating an account allows you to track your order history, save your preferences, and enjoy a faster checkout process for your next set of Parts, Gear, or a new Bow.

Company & Support

12. Where is Bear Archery located?

Our operations are based at: 1795 Locust View Drive, San Francisco, US 94105.

13. How can I contact you for further questions?

Our team of archery enthusiasts is here to help. For all inquiries related to delivery, products, or your order, please contact us at:

[email protected]

Not Finding Your Answer?

We understand that your gear is crucial to your craft. Reach out to us directly. We’re committed to ensuring your experience with Bear Archery is as precise and reliable as the equipment we deliver.

Bear Archery – Where Every Delivery Carries Your Next Adventure.

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